ForgeRock AIC Practice Exam

What is the default journey for a newly created tenant?

1. Welcome

2. Registration

3. Login

4. Home

The correct answer is: Login

The default journey for a newly created tenant typically involves directing users towards the login process, which is why choosing login as the correct answer is appropriate. When a new tenant is established, the expectation is that users will already have an account or will be guided to authenticate their identities through login. This journey reflects the common practice in identity management where the focus is on accessing existing accounts rather than initiating the creation of new accounts immediately. In many identity solutions, the login journey is designed to reassure users about returning to the platform, providing them a seamless and familiar experience from the outset. This approach encourages user engagement and retention by prioritizing access over registration, especially if the intent is to work within a secure environment where user credentials are already established. While registration or welcome journeys might also play important roles in user experience, they typically follow after the login process in terms of engagement priority for users who have been invited or who need to verify their credentials initially. Thus, the default journey starting with login aligns with best practices in user experience design within identity contexts.